Shipping & Handling

Shipping and Delivery

Every Wyld Bub piece is made to be kept, and it should arrive the same way: tracked, on time, with nothing to pay at the door.

Rates and thresholds

Destination	Standard delivery	Complimentary from	Transit
United States	$10	$40	4 to 8 business days
United Kingdom	£8	£30	4 to 8 business days
Europe (EUR)	€5.99	€35	4 to 8 business days
Australia	A$10	A$60	4 to 8 business days
Canada	CA$10	CA$55	4 to 8 business days
New Zealand	NZ$10	NZ$65	4 to 8 business days
Elsewhere	Complimentary	Every order	6 to 12 business days

Rates are shown in your local currency at checkout. Transit times begin once your parcel is dispatched.

Duties and import charges

Orders to the United Kingdom and the European Union are delivered with all duties, import taxes and customs fees included. There is nothing to pay on arrival and no handling fee from the courier. The price you see at checkout is the price you pay.

When to order for a date

Ready-to-ship pieces leave within 2 to 3 business days. Personalized pieces are made for you, and the time this takes moves with the season and how full the workshop is. For a birthday, baby shower or christening, order personalized pieces at least two and a half weeks before the date, and everything else ten days ahead. If a date is close, the Skip the Queue option on personalized pieces moves your order to the front of the workshop.

More than one parcel

Some pieces travel separately so that each arrives in perfect shape. Baby mobiles and their brackets always ship as two parcels, and if an order holds both ready-to-ship and personalized pieces, the ready-to-ship items are sent first. Each parcel has its own tracking link.

Tracking

A tracking link is emailed the moment your order is on its way, and you can follow every parcel at Track My Order. First scans can take up to 3 business days to appear.

Changes and address corrections

Write to us within one hour of ordering to change a name, size, color or address. After that the piece is likely already in production. Parcels returned to us for an incomplete address are re-sent once the address is confirmed, with the re-shipping cost passed on.

If something is late or missing

If tracking has not moved in 10 business days, or a parcel is marked delivered and is not with you, write to theteam@wyldbub.com with your order number. We will trace it with the courier and make it right.

Returns and exchanges are covered in our Refund and Return Policy.