We cover all customs and duties costs. There will be no additional charges due on delivery.
Yes — and for good reason.
Our personalised pieces, such as hand-knitted sweaters and engraved wooden carousels, are made to order with exceptional care. Custom items typically take 5–7 business days to craft before they are ready to ship.
If your order includes both ready-made and personalised items, we may ship them separately to avoid holding up your delivery. Either way, we’ll ensure your parcel is handled with care and efficiency.
We believe keepsakes made just for your little one are worth the extra wait — each one is a small heirloom in the making.
At Wyld Bub, quality is our promise. Many of our heirloom-style pieces are made from 100% natural and organic cotton, chosen for its purity, breathability, and supreme softness on delicate skin. Other designs feature premium cotton blends with a gentle stretch (like polyester or elastane) to preserve shape and comfort over time
For ready-to-ship items, delivery typically takes 4–8 business days from dispatch.
All orders are packed and processed within 1–3 business days, and you'll receive tracking details as soon as your parcel leaves our fulfilment studio.
For custom or personalised items, such as our hand-knitted sweaters or engraved carousels, please allow 5–7 business days for crafting, followed by the same 4–8 business days for delivery — making the total turnaround approximately 9–15 business days.
At Wyld Bub, we believe in transparency, sustainability, and doing things differently.
While many baby brands ship items from China through third-party warehouses — often double-handling and repackaging along the way — we’ve chosen a more thoughtful approach.
Your order is shipped directly from our fulfilment studio in CN, which is managed by Doreen, a mother and small business owner we proudly work with. Her team ensures every parcel is packed with care and attention, avoiding unnecessary waste and delays.
This streamlined process allows us to:
by reducing carbon-heavy freight steps
with ethical production partners
offer luxury at an accessible price, without inflated handling costs
Wyld Bub is proudly Australian-owned and operated, but our global shipping is designed for modern families who value both quality and conscience.
Unfortunately we are unable to refund or cover a return for sizing issues but if we have sent you the wrong size we will send you a replacement asap.
If you have further question about our refund/return policy you can visit this link here
Once your parcel leaves our studio, delivery is handled by postal services. While we process orders as quickly as possible, actual arrival depends on local carriers.
If your delivery is significantly delayed or tracking shows it's stalled, email us at theteam@wyldbub.com, and we’ll be glad to support with any details.
If tracking marks your order as delivered but it hasn't arrived, this is often a local postal matter. You’ll need to contact them directly. However, we’re happy to assist by providing any order or tracking info you need.
Contact us: theteam@wyldbub.com
If your shopping includes both custom and ready-made items, we will hold your entire order until the custom piece is complete, then ship everything together for simplicity.
